A New Client User can be set-up directly from a Client Account.
To manually generate a new Client User Login, click on 
, fill in the form, and save. If you've entered contact details for the Client Account and there are no Users already set-up, when you select this button it will pull the relevant details into form for you.
This will automatically send out the Welcome Email. You can add several Client User Logins so more than one person can have access to the account, which is useful where the bill payer is different from the person booking.
Alternatively, your hirers automatically receive a Welcome Email once you send them any correspondence from the system. This could be:
- A provisional booking email
- Confirmed booking email
- Invoice awaiting payment email
Their Welcome Email will have their log-in details for BookingsPlus (wording can be amended to suit your venue in the Manage tab - Edit Venue - Emails sub-tab).
To check if a Welcome Email has been sent:
- Select the Clients tab, search your client and click View.
- In the Client User Logins section, a blue hyperlinked User ID will show if a login has been created.
If a client forgets their password, you can send them a new password by using the 
option. Just select the Blue ID hyperlink to see this option, and check which email that is being sent to:
If your client hasn't received their Welcome Email yet, you can always choose to 
instead.
Please see an example of a Welcome Email below.
