What happens if you need to cancel all your bookings tonight due to snow? Or maybe your Sports Hall is out of use for a week while the floor is sanded? No problem! In BookingsPlus you can cancel the bookings & raise the credits with just a few clicks.
Click on the Bookingstab. This tab allows you to view the bookings for your venue & filter by many different criteria. It defaults to show a one month view, but the start/end dates can be amended as required.
Let's use the Sports Hall floor scenario.....
Click on 
this will allow you to select which facilities you need to retrieve bookings for.
Amend 
and click 
The table below will then show all the bookings for the Sports Hall within the time period you selected. At this point, amend the 
to make sure it shows 100 entries
From here, simply tick the box by the date column to select all the bookings & click 
. A pop-up box will allow you options to communicate & credit the hirer.
If you select to Notify the Client, an automated email will be sent to the hirer listing out the bookings which have been cancelled. The wording of this email is specific to your venue & is updated in the 'Manage' area of your system (example below).
Consider whether you need to supply more information regarding the cancellation - click here to see how the amend the wording. Amend automated emails.
Select whether you wish to raise credit notes.
Once complete, click 
, all the bookings will be cancelled & automated emails sent.
If any of the bookings were billed, you will be taken to the Invoices tab, where the credit notes will be listed. From here, they can be individually allocated to outstanding invoices.
TIP If you were cancelling bookings due to venue being closed (ie Open Evenings etc), be sure to put a closure in the 'Manage' section to prevent any bookings being taken. For help with this, see Holidays & Closures.
Once cancelled, an invoiced booking without a credit note will show on the bookings tab. This will be shown by a 
on the left hand side.
