Troubleshooting - Hirer not receiving emails
If your hirer isn't receiving BookingsPlus emails, follow our troubleshooting guide to identify the issue: STEP 1 - Check their email address is correct on their User ID - Select the C lients tab, search and View your client - Click the ID...
Invoice not generating
If you are trying to generate an invoice but it isn't appearing, here's a few steps you can take to identify why. Firstly, ensure the booking is not still provisional as only a confirmed booking can be invoiced. This can be checked by going to...