New Articles

  1. Message for Paying Clients

    BookingsPlus provides a variety of areas where you can provide information relevant to their hiring your venue.  Each time your clients sign in, they'll be able to view a message from the venue on their Dashboard: There's lots of ways you can u...
  2. IRIS Sales Invoice and Credit Note Report Set Up

    How to set up the IRIS Sales Invoice and Credit Note Report at your venue: First, get in touch with our customer service team at support@bookingsplus.co.uk, and they will discuss the trial options for the report, and switch on this functionality at...
  3. Display calendar tab to clients

    Within BookingsPlus there is the option to allow your clients to view your venue’s calendar without them having the ability to make their own bookings. This permits clients to see their own bookings and what slots are or are not available, before co...
  4. Information and FAQs on the 23rd August 2021 data security incident

    Last updated: 31 st August 2021 On 23 rd August 2021, BookingsPlus was informed of a data vulnerability on one of our testing servers. This involves the risk of unauthorised access to customers’ documents through bypassing our server security. ...
  5. Scheduled Reports

    As a Master Venue Admin, you can now set up Scheduled reports at your venue, to run automatically and be sent out to who needs them.  Go to the the Reports tab - and switch to the new sub-tab labelled  'Scheduled Reports'   Here you will be abl...
  6. Automated invoicing

    Automated Invoicing   You can now do your invoicing, even when you are not sat at your desk!  Automated invoicing gives you the tools to generate your invoices at a set time, on a set day, for Previous, Current or Next calendar months. You then...
  7. Payments requiring attention

    Payments Dashboard feature You are able to easily track payments made through GoCardless or Stripe that have either failed, been cancelled, or require double signatures.   This table works in a very similar way to the ‘Bookings due for renewa...
  8. Instant Pay Feature: Client account process for Creating a Tentative booking

    Please take a look at our article General Client Account Upgrade first, to understand the changes in the process flow of making bookings from the calendar. Before paying for bookings, clients will be able to see a Summary of the costs, and on som...
  9. Instant Pay Feature: Client account process for Confirming a Provisional booking

    This overall process is the same for Self-Service and Non-self-service clients. However, we have underlined parts of this article that only apply to self-service clients: When a client is confirming a Provisional booking (Booking created by an admi...
  10. General Client account upgrade

    Changes for Self-booking clients:  Following client feedback, we have simplified the client booking experience from the calendar. Instead of when dragging a time or slot in the calendar the client sees a pop-up, Client's will now automatically be r...