Updated Articles

  1. Set-up Privacy Policy and Marketing Preferences

    BookingsPlus allows you to present your privacy policy to both your enquirers and your clients, and also enables you to capture their marketing preferences.  This can be set up as follows: From the   tab, choose  and the Client Login tab.  Fil...
  2. Adding Photo's To Your Website

    All the photos which appear on your website can be easily updated, it's a great way of keeping your website looking fresh! Whenever you can add a picture in BookingsPlus, it will state in that area what size the pictures need to be.  Please fo...
  3. IRIS Sales Invoice and Credit Note Report Set Up

    How to set up the IRIS Sales Invoice and Credit Note Report at your venue: First, get in touch with our customer service team at support@bookingsplus.co.uk, and they will discuss the trial options for the report, and switch on this functionality at...
  4. How to create an advert

    As part of your website's What's On page, you can also promote a class or bookable space using adverts.  These are independent of bookings and can be a great way to showcase any one-off events, new classes or groups you are working closely with.   ...
  5. What is GoCardless?

    GoCardless is our fully integrated online payment solution.  Offering this payment method to your hirers ensures that there is no manual intervention required from yourselves from the point you raise the invoice, until you receive the money in y...
  6. Personalise default times on calendar

    Within BookingsPlus you are able to amend the Calendar view to suit your venue's opening hours. This will be for your view only for the venues you have access to.  It will not affect other users.  To amend this, you'll need to enter the 'Manage'...
  7. Setting up calendar categories

    Within the Calendar view of BookingsPlus   there   is the option to narrow your view to rooms which are suitable for a certain purpose ie. indoor sports (sports hall/gym), dance/drama (drama studio/dance/gym/hall) etc. These can be fully custom...
  8. Overview - Calendar

    The Calendar is a day-at-a-time view within BookingsPlus .   It is colour coded for bookings & payments, providing an easy to analyse visual guide to that evening's activities. A key to the colours/icons used in the page is at the top for refe...
  9. Correcting a manual payment and Refunds

    If you incorrectly enter a manual payment this cannot be deleted, for audit reasons. To remove the credit balance from the clients accounts, you will need to create a refund.  The first step is to ensure the payment is not allocated to an invoice. ...
  10. User access levels

    To allow you to manage access to BookingsPlus, there are a variety of levels of User Access which can be given to your staff. To set up a new user, click on the  option at the top right of your screen.  This will show the User Management tab, gi...