Popular Articles

  1. Update your bank account details for GoCardless

    Last Updated: 03/02/2021 in Venue Management
    If your school bank account details change, you will need to amend your GoCardless account to ensure that the funds continue to be transferred into your account.  These details are not stored within BookingsPlus, so to do this log onto GoCardless usi...

  2. Populating Website Categories

    Last Updated: 03/02/2021 in Venue Management
    Your BookingsPlus website is fully customisable to ensure it shows off your facilities to their best advantage.  The website categories on your homepage can be customised to ensure they are relevant to your venue and the spaces you have availabl...

  3. Invoice not generating

    Last Updated: 03/02/2021 in Troubleshooting
    If you are trying to generate an invoice but it isn't appearing, here's a few steps you can take to identify why.  Firstly, ensure the booking is not still provisional as only a confirmed booking can be invoiced. This can be checked by going to...

  4. Credit notes

    Last Updated: 03/02/2021 in Invoices
    When cancelling a booking that has been invoiced you will want to raise a credit note.  This can be done before or after payments have been made but require a slightly different process.  Credit notes can either be viewed on the clients account pa...

  5. Instant Pay

    Last Updated: 09/02/2021
    Instant Pay is our brand new functionality that we have developed to allow clients to be able to make payment via Stripe before confirming or creating a booking. This functionality can be switched on for all clients or set up for individual hirers ...

  6. Information and FAQs on the 23rd August 2021 data security incident

    Last Updated: 01/09/2021 in News & Updates
    Last updated: 31 st August 2021 On 23 rd August 2021, BookingsPlus was informed of a data vulnerability on one of our testing servers. This involves the risk of unauthorised access to customers’ documents through bypassing our server security. ...

  7. Bug Fixes & New Feature Updates

    Last Updated: 19/09/2024 in News & Updates
    System Update - 19/09/2024 No Type Issue/Feature Solution 1 Appearance Log-in Screen A new login page, updated to match the current BookingsPlus website 2 Appearance Logo (Whole System) A new BookingsPlus logo is now display...

  8. Managing Your Website

    Last Updated: 03/02/2021 in News & Updates

  9. Have you reviewed your venue's terms and conditions recently?

    Last Updated: 03/02/2021 in News & Updates

  10. Summer 2019 Newsletter

    Last Updated: 03/02/2021 in News & Updates
    Click here to read our Summer 2019 Newsletter ...