Updated Articles

  1. Confirm a booking

    Once you've got a Provisional booking in the calendar, it needs to be confirmed in order for it to appear on your Activity/Attendance reports for site staff & also to raise an invoice. Best practice is for your hirers to confirm their own bookin...
  2. Make a provisional booking

    It's time to make a booking!    If you've had an Enquiry, then simply click on   All of the information below will be carried forward. If it's for an existing hirer, select the space & date/time from the calendar & click B   . The booking fo...
  3. Adding Client Flags

    Client flags give the administrator the ability to flag certain clients and be able to draw attention where they may be an issue, or just that there is something different about that account. For example; it may be the case that that client is owing...
  4. Adding an additional user

    If you have a client who requires an additional user on their account, e.g. treasurer or secretary for a football club, then it's easy to add them within BookingsPlus. There is no limit to the number of additional users.  To add an additional user, ...
  5. Uploading documents

    BookingsPlus is the perfect place to store any documents relating to your hirer's bookings.   Many file types can be stored including PDF's, Word documents, JPG's.  There is a 2MB limit for each file.  For large PDF's, there is an option within A...
  6. Mass cancellations

    In order manage mass cancellations due to weather or school shutdowns, we have a few tips to notify your clients as quickly and effectively as possible.  Email Notifications Firstly, although you can't send out emails to multiple users through...
  7. Payments requiring attention

    Payments Dashboard feature You are able to easily track payments made through GoCardless or Stripe that have either failed, been cancelled, or require double signatures.   This table works in a very similar way to the ‘Bookings due for renewa...
  8. Best Practice & Tips

    BookingsPlus is constantly evolving!   When we release new functionality, a green banner will appear to let you know.  Where appropriate, we'll add more detailed articles here so you can fully understand how the new updates work. We'll...
  9. GDPR & Privacy Policies

    Following the General Data Protection Regulation (GDPR) legislation which was implemented on 25th May 2018, we have been making changes to BookingsPlus to ensure we are compliant and also give you the ability to manage your clients data. Please...
  10. Marketing

    BookingsPlus is designed to promote your facilities, using your website as your shop window.  This means you can reach out to your local community & beyond, ensuring that everyone can see what you've got on offer. Our in-house marketing team ...