New Articles

  1. User access levels

    To allow you to manage access to BookingsPlus, there are a variety of levels of User Access which can be given to your staff. To set up a new user, click on the  option at the top right of your screen.  This will show the User Management tab, gi...
  2. Hirer not receiving emails

    If your hirer isn't receiving BookingsPlus emails, follow our troubleshooting guide to identify the issue: STEP 1 - Check their email address is correct on their User ID - Select the C lients tab, search and View your client - Click the ID...
  3. Welcome Emails

    A New Client User can be set-up directly from a Client Account. To manually generate a new Client User Login, click on , fill in the form, and save. If you've entered contact details for the Client Account and there are no Users already set-up, wh...
  4. Add a manual payment

    Manual payments (any method of payment other than GoCardless or Stripe) can easily be added to BookingsPlus .  This means you can still accept BACS, cheques and cash from your hirers if you choose. To add a manual payment, follow these steps: ...
  5. Non-Billable client

    There is an option in   BookingsPlus to create a Non-Billable client.  Any bookings which do not need to be charged for during opening hours need to be added to   BookingsPlus to limit disruption and to ensure Administrators and Site Staff a...
  6. What is GoCardless?

    GoCardless is our fully integrated online payment solution.  Offering this payment method to your hirers ensures that there is no manual intervention required from yourselves from the point you raise the invoice, until you receive the money in y...
  7. What a hirer's account looks like

    Hirers log onto BookingsPlus via my.schoolbookings.co.uk    They enter their email address & the password they received in their Welcome Email on this screen: The screenshot below shows the information they can view.  The tabs follow a simil...
  8. Weekly invoicing

    Weekly invoicing can be a common request, particularly for football groups .   By raising them weekly, this allows the client to pay the invoice via GoCardless, reducing the need for you to collect their cash on a weekly basis. We'd recommend tha...
  9. Invoicing tips

    We recommend the following to make sure your invoicing is as accurate as possible: Raise your invoices at the same time each month.  This will benefit your customers, as they will know when to expect the invoices & also help with your administ...
  10. Bulk invoicing

    Here's the steps to follow when it's time to do your monthly invoice run: Select the Invoices tab Click on the  button in the top right corner Choose the dates you wish to invoice for and click .  A draft invoice will be raised for each clie...