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Last Updated: 03/02/2021
in Users From the [ Users ] tab, you can access a list of customer log-ins for your venue. These are created once a Welcome Email has been issued, or by setting up manually from the Client page. From here, you can see when your clients last logged o...
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Last Updated: 03/02/2021
in Reports The Utilisation Report has been designed to help you maximise your facilities and your revenue, by allowing you to view usage of your venue across each space. Within the 'Manage' area of your venue, you will be able to define your opening times...
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Last Updated: 03/02/2021
in Reports The Cancelled Bookings Report can be generated for any time period you choose, is available to download or email & is also suitable for multi-venue reporting. Please note that this report only shows confirmed bookings which were cancelled. Any ...
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Last Updated: 03/02/2021
in Reports BookingsPlus has a full reporting suite providing information on your bookings, client information and financials. The reports can be accessed via the [ Reports ] tab. The drop down box allows you to select the report you wish to run. We woul...
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Last Updated: 03/02/2021
in Reminders Reminders are a fantastic option within BookingsPlus, allowing you to raise a flag at various places within the system. This means that all actions are captured in one place & also means that actions are not missed in the event of holiday/sickness...
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Last Updated: 03/02/2021
in Payments GoCardless Invoice Information. As GoCardless charge a fee that is taken out per transaction, the amount that you receive into you bank will not match the amount you invoiced the customer. Therefore, it can be useful to know exactly what amoun...
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Last Updated: 03/02/2021
in Invoices When cancelling a booking that has been invoiced you will want to raise a credit note. This can be done before or after payments have been made but require a slightly different process. Credit notes can either be viewed on the clients account pa...
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Last Updated: 03/02/2021
in Bookings & Cancellations With the proposed changes to the UK's VAT rates, we have updated how you can set VAT at your venue, both on Client's accounts and for New and Existing Bookings. Instead of the old text box, our new drop-down option allows you to quickly and easily ...
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Last Updated: 03/02/2021
in Bookings & Cancellations If a past booking is accidentally cancelled it is likely to have been invoiced and paid. Unfortunately in the system there is no undo button so the bookings will need to be reinstated. If a booking has been accidentally cancelled from the system ...
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Last Updated: 03/02/2021
in Bookings & Cancellations There may be occasions whereby amendments need to be made to a booking after it has been invoiced. You will notice that on a Billed Booking you can only change the room so a few steps need to be taken in order to be able to edit it. Firstly, yo...