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Last Updated: 12/09/2023
in Client Account If your hirer isn't receiving BookingsPlus emails, follow our troubleshooting guide to identify the issue: STEP 1 - Check their email address is correct on their User ID - Select the C lients tab, search and View your client - Click the ID...
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Last Updated: 06/11/2020
in Invoices We know that sometimes it can be hard work to keep on top of debtors! So we have a great feature on BookingsPlus to help with this. On each invoice, there is now an option to add notes as well as a reminder. The notes section can be used to tr...
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Last Updated: 02/11/2020
in Bookings & Cancellations As bookings rarely stay the same, we've made it really easy to edit a booking in BookingsPlus. There are a number of ways to do this - firstly, if you are only looking to edit one occurrence, you can do so via the Calendar or Bookings tab. On the...
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Last Updated: 11/09/2023
in Enquiries Great news that your potential hirer is now ready to make a booking! It's time to convert the enquiry. Click on [ Enquiries ] tab. From the list, select the enquiry and click Edit. This will open up the enquiry you've been dealing with. ...
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Last Updated: 18/02/2022
in Calendar Within BookingsPlus you are able to amend the Calendar view to suit your venue's opening hours. This will be for your view only for the venues you have access to. It will not affect other users. To amend this, you'll need to enter the 'Manage'...
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Last Updated: 02/11/2020
in Client Account BookingsPlus is the perfect place to store any documents relating to your hirer's bookings. Many file types can be stored including PDF's, Word documents, JPG's. There is a 2MB limit for each file. For large PDF's, there is an option within A...
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Last Updated: 10/02/2021
in Client Account Would you like to allow pre-approved clients the option to make their own bookings? Then our new feature is perfect for you! You'll retain control in terms of who is able to book, what they can book & also the times available for them to book...
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Last Updated: 03/02/2021
in Venue Management It's good practice to update your Terms & Conditions at least every 12 months. Once this is done, it's quick & easy to to revise it and have your hirers re-accept. Select the [ Manage ] tab and select . From here, click on [ Client Log...
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Last Updated: 06/11/2020
in Payments Deposits: There are two ways you can take a deposit depending on whether you are taking a part-payment deposit or a security deposit. A part-payment deposit is taken when the booking is initially confirmed, and will not be refunded as it is a par...
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Last Updated: 05/11/2020
in Bookings & Cancellations What happens if you need to cancel all your bookings tonight due to snow? Or maybe your Sports Hall is out of use for a week while the floor is sanded? No problem! In BookingsPlus you can cancel the bookings & raise the credits with just a ...