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Last Updated: 18/02/2022
in Payments If you incorrectly enter a manual payment this cannot be deleted, for audit reasons. To remove the credit balance from the clients accounts, you will need to create a refund. The first step is to ensure the payment is not allocated to an invoice. ...
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Last Updated: 22/08/2023
in Venue Management All the photos which appear on your website can be easily updated, it's a great way of keeping your website looking fresh! Whenever you can add a picture in BookingsPlus, it will state in that area what size the pictures need to be. Please fo...
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Last Updated: 21/04/2021
in Venue Management Your website is an integral part of the BookingsPlus system - it's a great way to showcase your facilities as well as the activities which are happening in your venue. This offers a marketing opportunity to your hirer's, ensuring their classes rem...
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Last Updated: 11/09/2023
in Dashboard Payments Dashboard feature You are able to easily track payments made through GoCardless or Stripe that have either failed, been cancelled, or require double signatures. This table works in a very similar way to the ‘Bookings due for renewa...
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Last Updated: 06/11/2020
in Invoices To add a Purchase Order to a booking: To do this go to the Clients tab – locate your client & click View – Click on the relevant booking – Click at the bottom of the page. At the top of the Bookings form you will see the following:...
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Last Updated: 06/11/2020
in Invoices Weekly invoicing can be a common request, particularly for football groups . By raising them weekly, this allows the client to pay the invoice via GoCardless, reducing the need for you to collect their cash on a weekly basis. We'd recommend tha...
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Last Updated: 02/11/2020
in Client Account Client flags give the administrator the ability to flag certain clients and be able to draw attention where they may be an issue, or just that there is something different about that account. For example; it may be the case that that client is owing...
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Last Updated: 11/09/2023
in Enquiries An enquiry can be received via your website, or added manually by the administrator, and is listed on the Enquiries tab. Once you've added your enquiry to BookingsPlus, you can get a clear idea of the availability of your chosen sessions. Cl...
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Last Updated: 02/11/2020
in Bookings & Cancellations There is an option in BookingsPlus to create a Non-Billable client. Any bookings which do not need to be charged for during opening hours need to be added to BookingsPlus to limit disruption and to ensure Administrators and Site Staff a...
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Last Updated: 06/11/2020
in Bookings & Cancellations You are able to cancel bookings directly from the Calendar tab. There's a few things to bear in mind when using this method, so the examples below will illustrate this. TIP - the recommended cancellation method is via the Bookings tab....